With the rapid development of e-commerce and cross-border shopping platforms, the issue of consumer rights protection has become increasingly prominent. The implementation and enforcement of consumer rights protection laws on these platforms are crucial for ensuring fair trade and safeguarding the interests of consumers.
In recent years, e-commerce platforms and cross-border shopping platforms have taken various measures to comply with consumer rights protection laws. These measures include:
Although significant progress has been made, there are still several challenges and issues in the practice of consumer rights protection on these platforms:
To address these issues, continuous efforts are needed to improve legislations, enhance platform responsibility, and advance international cooperation on e-commerce regulation. This way, more effective consumer rights protection can be achieved globally.